Domestic and international delivery

Delivery & shipping

We ship orders within Romania via GLS and international orders via GLS or DHL, depending on the destination and available service.

2–4 business days Estimated delivery time for domestic orders

Romania · GLS Courier delivery directly to the address specified in your order

International · GLS / DHL The available courier is shown at checkout

Delivery within Romania

Domestic orders are shipped via the courier service GLS, directly to the address entered at checkout.

Courier delivery to your home, office or another specified address.
Estimated delivery time: 2–4 business days.
You will receive tracking information after your parcel is shipped.
The courier may contact you before delivery.

International delivery

International orders are shipped via GLS or DHL, depending on the destination country and services available for the selected address.

Delivery times vary by country and selected service.
Shipping costs are calculated and displayed before placing your order.
Customs duties may apply to certain destinations outside the European Union.
International orders must be paid online by card.

Changing the address

If you entered an incorrect address, contact us as soon as possible at contact@n9store.ro.

Please provide the order number, customer's name and new delivery address.

Changes are only possible before the parcel is handed over to the courier.

If delivery fails

If you are unavailable at the specified address, the courier may try to contact you to arrange delivery.

Another delivery attempt may be made according to the courier's procedures.
In some cases, the parcel may be redirected to a local courier collection point.
If delivery cannot be completed, the parcel may be returned to N9 Store.

Delivery options

Available methods are automatically shown at checkout based on the delivery country and address.

GLS Romania Delivery to your address for domestic orders.

GLS International Available for eligible international destinations.

DHL International Fast international delivery to supported destinations.

Payment methods

For orders within Romania, the available payment methods are shown at checkout. International orders must be paid online by card.

Online card payment Available for domestic and international orders.

Cash on delivery Available only for eligible domestic orders.

Important information

Delivery times are estimates and may vary due to destination, busy periods, weather, customs procedures or courier operations. For questions, contact us at contact@n9store.ro.